General Information

CostaHaus respects your privacy and handles personal data with care, discretion, and in line with applicable data protection law, including the General Data Protection Regulation (GDPR), where applicable.

This Privacy Policy explains how CostaHaus processes personal data when you visit this website, contact us, or request information about a property or related services.

CostaHaus only seeks to process personal data that is reasonably necessary to respond to enquiries, communicate with interested users, and operate the website properly and securely.

Personal Data We May Process

CostaHaus may process personal data that you choose to provide directly when you contact us. This may include your name, email address, phone number, preferred language, property interests, and the content of your enquiry.

CostaHaus may also process limited technical data that is necessary for the website to function properly and securely, such as basic connection or device-related information. This data is not used to build profiles or to monitor users beyond what is reasonably necessary for website operation, communication, and security.

CostaHaus does not intentionally collect more personal data than is needed for these purposes.

How We Use Personal Data

CostaHaus may use personal data in order to respond to your enquiry, provide the information you requested, communicate with you about a property or related request, and maintain basic internal records needed to manage that communication properly.

Where necessary, personal data may also be used to keep the website secure, ensure its technical operation, and comply with legal obligations.

CostaHaus does not sell personal data. CostaHaus does not use personal data for profiling or automated decision-making. CostaHaus does not use personal data for unrelated marketing purposes.

Legal Basis for Processing

Where GDPR applies, CostaHaus processes personal data only where there is a valid legal basis to do so. Depending on the situation, this may include your consent, the need to take steps at your request before a potential business relationship, CostaHaus’s legitimate interest in responding to enquiries and operating the website responsibly, or compliance with a legal obligation.

Sharing of Personal Data

CostaHaus does not disclose personal data to third parties except where this is reasonably necessary to operate the website, respond to your request, support communication with you, or comply with a legal obligation.

If third-party service providers are used for website hosting, communication, technical support, or similar operational purposes, any such use should be limited to what is necessary for those services.

CostaHaus does not sell or trade personal data to third parties.

Data Retention

CostaHaus keeps personal data only for as long as reasonably necessary for the purpose for which it was provided, including responding to enquiries, handling follow-up communication, maintaining appropriate records, and meeting any legal obligations.

If data is no longer needed for these purposes, it should be deleted or otherwise removed in an appropriate manner.

Your Rights

Where GDPR applies, you may have the right to request access to your personal data, request correction of inaccurate data, request deletion of data where applicable, request restriction of processing, object to certain processing, and withdraw consent where processing is based on consent.

You may also have the right to lodge a complaint with the competent data protection authority if you believe your personal data has been handled unlawfully.

Requests relating to privacy or personal data may be made through the CostaHaus contact page or the contact details provided on this website.

Cookies and Similar Technologies

CostaHaus may use cookies or similar technologies only where necessary for the proper operation, security, and basic functionality of the website.

CostaHaus does not aim to use unnecessary tracking technologies. If any non-essential cookies or similar tools are used, they should only be used in line with applicable legal requirements.

Data Security

CostaHaus takes reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

However, no website or electronic transmission can be completely secure. For that reason, absolute security cannot be guaranteed, even though appropriate care is taken.

Third-Party Links

This website may contain links to third-party websites or services. CostaHaus is not responsible for the privacy practices of external websites or services, and users should review their policies separately where relevant.

Changes to This Privacy Policy

CostaHaus may update this Privacy Policy from time to time to reflect legal, operational, or website-related changes. The version published on this website is the version currently in effect.

Contact

For privacy-related questions or requests, you may contact CostaHaus through the contact page or via the contact details provided on this website.